Symptoms or Error
- "Aw, Snap!" page crashes and other page loading errors
- Besides this error, some users get a gray screen with no message depending on the current version testing.
Solution
You’ll need to disable the Citrix API hooks for Chrome.
1.Open Registry Editor.
2.Go to HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook.
3.Change the value of registry key ExcludedImageNames to chrome.exe,nacl64.exe.
Note: If registry key ExcludedImageNames doesn’t exist, you need to create it. More details please refer to articleCTX107825.
Problem Cause
With Chrome 58 and later, Chrome automatically detects if it’s running in a remote desktop environment and adjusts its settings accordingly. If you’re using Chrome 57 or earlier, first you mustchange the Chrome settingsin the Citrix AppCenter Console.
Additional Resources
Disclaimer
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