Information
The CEM/XenMobile Server is currently optimized for Volume Purchase distribution of Public App Store apps that are not MDX enabled. While it is possible to distribute MDX enabled apps from App Store via volume purchase, some considerations must be taken into account for optimal performance. This article explains the known issues with deploying the MDX enabled apps from App Store via volume purchase.
What is the use case to distribute the MDX Enabled apps via volume purchase?
Allowing install of the enterprise MDX enabled apps without requiring an iTunes account or public app store access for the end-user on the device. This would primarily be used in a corporate-owned or supervised device configuration.
How do I add the MDX enabled apps as Volume Purchase apps?
Unexpected Results
When trying to update an MDX enabled app apps from App Store via Volume Purchase there is a chance that end-users will not be able or have issues to update the app. Under some configurations, MDX enabled apps will require an iTunes account to upgrade.
How to force automated updates?
The recommended user experience is to use automatic updates. When deploying MDX enabled apps using volume purchase, please configure the MDX enable app as follows:
How to push updates?
To check and push for updates go to: Configure-> Apps -> “Check for Updates”
After the new version is checked and accepted, the new app version number may bot show immediately. To ensure the version displays correctly, “Save” the settings, and go back to Configure->Apps->iPhone
What is the use case to distribute the MDX Enabled apps via volume purchase?
Allowing install of the enterprise MDX enabled apps without requiring an iTunes account or public app store access for the end-user on the device. This would primarily be used in a corporate-owned or supervised device configuration.
How do I add the MDX enabled apps as Volume Purchase apps?
Add the Public MDX enabled Volume Purchase app on Apple Business Manager or Apple School Manager.
Add the MDX enabled mdx file on Citrix Endpoint Management Console:
Configure -> Apps -> Add -> MDX
Both the VPP copy and the MDX copy of the app need to be in the delivery group.
The above steps will result in the XenMobile app having 2 entries in the apps list on the server and consequently.
When the VPP app is installed on the end-user device the presence of the MDX file on the Citrix Endpoint Management console will authorize the app and configure it with the right policies.
Unexpected Results
When trying to update an MDX enabled app apps from App Store via Volume Purchase there is a chance that end-users will not be able or have issues to update the app. Under some configurations, MDX enabled apps will require an iTunes account to upgrade.
How to force automated updates?
The recommended user experience is to use automatic updates. When deploying MDX enabled apps using volume purchase, please configure the MDX enable app as follows:
- Go to Configure->Apps-> Select the MDX version of the App (not the Volume Purchase option)
- The policy “Disable required upgrade” must be set to “ON” in Citrix Endpoint Management/XenMobile console.
- The policy “App Deployed via Volume purchase” must be set to “ON” in Citrix Endpoint Management/XenMobile console. (This step will hide the app entry on the Secure Hub Store to avoid end-users confusions)
- Configure-> Delivery Groups:
- MDX Enabled Apps that are distributed from the Public App Store must be set as “Required Apps” in Citrix Endpoint Management/XenMobile console.
How to push updates?
To check and push for updates go to: Configure-> Apps -> “Check for Updates”
After the new version is checked and accepted, the new app version number may bot show immediately. To ensure the version displays correctly, “Save” the settings, and go back to Configure->Apps->iPhone