XenMobile

Distribute Apple apps

XenMobile manages apps deployed to devices. You can organize and deploy the following types of iOS/iPadOS and macOS apps.

  • Public App Store (iOS/iPadOS only):These apps include free or paid apps available in a public app store, such as the Apple App Store or Google Play. For example, GoToMeeting.
  • Enterprise (iOS/iPadOS/macOS):Native apps that aren’t MDX-enabled and don’t contain the policies associated with MDX apps.
  • MDX (iOS/iPadOS only):Apps prepared with the MAM SDK or wrapped with the MDX Toolkit. These apps include MDX policies. You get MDX apps from internal sources and public stores.
  • Volume purchase (iOS/iPadOS/macOS):Apps with licenses managed through the Apple volume purchase program.
  • iOS custom apps (iOS/iPadOS only):Proprietary business-to-business apps developed in-house or by a third-party.

For more information about different types of apps, see添加应用程序.

Some deployments require an Apple Business Management (ABM) or Apple School Management (ASM) account. See the following sections for more information.

For each type of app and distribution method, Citrix recommends a set of configuration practices. For information about distributing apps for other platforms, seeAdd Apps. The following sections provide more in depth information for iOS app configuration.

General steps for app distribution

Scenario Step 1: Link accounts Step 2: Add and configure apps Step 3: Configure delivery groups and deploy apps
Public app store apps, including Citrix mobility apps Not applicable In XenMobile:Configure > Apps, addPublic App Storeapps for iPhone or iPad. Configure the apps and assign them to delivery groups. In XenMobile:Configure and deploy apps using delivery groups.
Public app store apps delivered with Apple volume purchase, including Citrix mobility apps Enroll in an Apple deployment program.In XenMobile:Go toSettings > Volume purchaseto add your volume purchase account. In ABM or ASM:Purchase and add apps from Apps and Books.In XenMobile:Go toConfigure > Apps, configure the apps, and assign them to delivery groups. In XenMobile:Configure and deploy apps using delivery groups.
Enterprise apps Not applicable In XenMobile:Go toConfigure > Apps. ClickAddthen clickEnterprise. Upload the IPA file. Configure the apps and assign them to delivery groups. In XenMobile:Configure and deploy apps using delivery groups.
MDX apps Not applicable In XenMobile:Go toConfigure > Apps. ClickAddthen clickMDX. Ensure that you selectiPad/iPhonefor the platform. Upload the MDX file. Configure the apps and assign them to delivery groups. In XenMobile:Configure and deploy apps using delivery groups.
MDX apps distributed using Apple volume purchase Enroll in an Apple deployment program.In XenMobile:Go toSettings > Volume purchaseto add your volume purchase account. In ABM:Purchase and add MDX apps from Apps and Books. Link the app to your ABM account.In XenMobile:Go toConfigure > Apps, configure the apps, and assign them to delivery groups. In XenMobile:Configure and deploy apps using delivery groups.
Custom apps Enroll in an Apple deployment program.In XenMobile:Go toSettings > Volume purchaseto add your volume purchase account. In ABM:Add your app to the App Store as a private app. Link the app to your ABM account.In XenMobile:Go toConfigure > Apps, configure the apps, and assign them to delivery groups. In XenMobile:Configure and deploy apps using delivery groups.
MDX-enabled custom apps Enroll in an Apple deployment program.In XenMobile:Go toSettings > Volume purchaseto add your volume purchase account. In ABM:Add your app to the app store as a private app. Link the app to your ABM account.In XenMobile:Go toConfigure > Appsand upload the MDX file. Configure the apps and assign them to delivery groups. In XenMobile:Configure and deploy apps using delivery groups.

Public app store apps

You can add free and paid apps available on the App Store to XenMobile.

Feature availability
Requires device supervision No
Available for user enrollment mode No
Available on iOS/iPadOS

Step 1: Add and configure apps

  1. In the XenMobile console, navigate toConfigure > Apps. ClickAdd.
  2. ClickPublic App Store.Add public app store app
  3. SelectiPhoneoriPadfor platforms
  4. Type the app name in the search box and clickSearch.iOS app search
  5. Apps matching the search criteria appear. Click the desired app.
  6. Assign a delivery group to the app and clickSave.

Step 2: Configure app deployment

  1. In the XenMobile console, navigate toConfigure > Apps.
  2. 选择app you want to configure and clickEdit.
  3. Citrix recommends enabling theForce app to be managedfeature.
  4. Assign any delivery groups and clickSave.
  5. Navigate toConfigure > Delivery Groups > Apps.
  6. Mark the desired apps asRequired.Mark the app as required
  7. Navigate back up toConfigure > Delivery Groups.
  8. 选择delivery group and clickDeploy.
  9. Users receive a request to install the app and the app installs in the background after they accept.Message asking to install the app

Public app store apps delivered with Apple volume purchase

You can manage iOS/iPadOS app licenses through the Apple volume purchase program. Follow these steps to add volume purchase apps to XenMobile.

Feature availability
Requires device supervision No
Available for user enrollment mode Yes
Available on iOS/iPadOS/macOS
  1. Set up and enroll in Apple Business Manager (ABM) or Apple School Manager (ASM). For more information about these programs, seeApple documentation.
  2. Link your ABM/ASM account with XenMobile. For more information on linking volume purchase accounts, seeApple Volume Purchase.
  3. When you add your volume purchase account, enableApp Auto Update. This setting ensures that apps on user devices automatically update when an update appears in the Apple store.

Step 2: Get apps and licenses from Apple

添加应用程序on your ABM/ASM account. You can add purchases from the Apple App Store or Apple Books (for iOS/iPadOS only). Keep in mind that you must purchase all apps, even if they are free.

For information about how to make apps available to your business, seeApple documentation.

Step 3: Configure app deployment

  1. In the XenMobile console, navigate toConfigure > Apps.
  2. 选择volume purchase app you want to configure and clickEdit.
  3. 选择platforms:iPhone,iPad, ormacOS.
  4. Citrix recommends enabling theForce app to be managedfeature (iOS/iPadOS only).
  5. Assign any delivery groups and clickSave.
  6. Navigate toConfigure > Delivery Groups > Apps.
  7. Mark the desired apps asRequired.Mark the app as required
  8. Navigate back toConfigure > Delivery Groups.
  9. 选择delivery group and clickDeploy.
  10. Users receive a request to install the app and the app installs in the background after they accept.Message asking to install the app

Enterprise apps

You can also add native apps that don’t have any MDX policies associated with them. Follow these steps to add apps that don’t exist on the App Store.

Feature availability
Requires device supervision No
Available for user enrollment mode Yes
OS iOS/iPadOS/macOS

Step 1: Add and configure apps

  1. In the XenMobile console, navigate toConfigure > Apps. ClickAdd.
  2. ClickEnterprise.Add enterprise app
  3. On theApp informationpage, configure the following:
    • Name:Type a descriptive name for the app. The name appears under App Name on the Apps table.
    • Description:Type an optional description of the app.
    • App category:Optionally, in the list, click the category to which you want to add the app.
  4. ClickNext. TheApp Platformspage appears.
  5. 选择platforms:iPhone,iPad, ormacOS.
  6. Upload the IPA file (iOS/iPadOS) or upload the PKG file (macOS)
  7. ClickNext. TheApp detailspage appears.
  8. Configure these settings:
    • File name:Optionally, type a new name for the app.
    • App description:Optionally, type a new description for the app.
    • App version:You can’t change this field.
    • Minimum OS version:Optionally, type the oldest operating system version that the device can run to use the app.
    • Maximum OS version:Optionally, type the most recent operating system that the device must run to use the app.
    • 排除设备:Optionally, type the manufacturer or models of devices that cannot run the app.
    • Remove app if MDM profile is removed:Select whether to remove the app from a device when the MDM profile is removed. The default is ON. (iOS/iPadOS only)
    • Prevent app data backup:Select whether to prevent the app from backing up data. The default is ON. (iOS/iPadOS only)
    • Force app to be managed:如果你安装一个非托管应用程序,lectONif you want users on unsupervised devices see a prompt to allow management of the app. If they accept the prompt, the app is managed. (iOS/iPadOS only)Enterprise app settings
  9. Assign a delivery group to the app and clickSave.

Step 2: Configure app deployment

  1. In the XenMobile console, navigate toConfigure > Delivery Groups. Select the delivery group to configure and click theAppspage.
  2. Mark the desired apps asRequired.Required apps
  3. Navigate toConfigure > Delivery Groups.
  4. 选择delivery group and clickDeploy.
  5. Users receive a request to install the app and the app installs in the background after they accept.Message asking to install the app

MDX apps

To use MDX policies and security features, add apps that are MAM SDK enabled or MDX-wrapped. You can deploy MDX apps using volume purchase or without it.

Feature availability
Requires device supervision No
Available for user enrollment mode Yes
Available On iOS/iPadOS

Step 1: Add and configure apps

  1. In the XenMobile console, navigate toConfigure > Apps. ClickAdd.
  2. ClickMDX.Add MDX app
  3. SelectiPhoneoriPadfor platforms.
  4. Upload the MDX file.
  5. Configure the app details. SetApp deployed via Volume purchasetoOff. Citrix also recommends enabling theForce app to be managedfeature.MDX volume purchase is off
  6. Configure the MDX policies. SetDisable required upgradetoOn.MDX required upgrade is disabled
  7. Assign a delivery group to the app and clickSave.

Step 2: Configure app deployment

  1. In the XenMobile console, navigate toConfigure > Delivery Groups > Apps.
  2. Mark the desired apps asRequired.Mark the app as required
  3. Navigate toConfigure > Delivery Groups.
  4. 选择delivery group and clickDeploy.
  5. Users receive a request to install the app and the app installs in the background after they accept.Message asking to install the app

MDX apps distributed using Apple volume purchase

To use MDX policies and security features, add apps that are MAM SDK enabled or MDX-wrapped. To deploy apps using volume purchase, the apps must exist on the app store.

Feature availability
Requires device supervision No
Available for user enrollment mode Yes
Available on iOS/iPadOS
  1. Set up and enroll in Apple Business Manager (ABM) or Apple School Manager (ASM). For more information about these programs, seeApple documentation.
  2. Link your ABM/ASM account with XenMobile. For more information on linking volume purchase accounts, seeApple Volume Purchase.
  3. When you add your volume purchase account, enableApp Auto Update. This setting ensures that apps on user devices automatically update when an update appears in the Apple store.

Step 2: Add and configure apps

  1. In the XenMobile console, navigate toConfigure > Apps. ClickAdd.
  2. ClickMDX.Add MDX app
  3. SelectiPhoneoriPadfor platforms.
  4. Upload the MDX file.
  5. Configure the app details. SetApp deployed via Volume purchasetoOn. Citrix also recommends enabling theForce app to be managedfeature.MDX volume purchase on
  6. Configure the MDX policies. SetDisable required upgradetoOn.MDX required upgrade is disabled
  7. Assign a delivery group to the app for each platform and clickSave.

This configuration results in two entries listed for this app in the apps list. When you select an app to configure, select the app withTypeMDX.

Step 3: Configure app deployment

  1. In the XenMobile console, navigate toConfigure > Delivery Groups > Apps.
  2. Mark the desired volume purchase apps asRequired.Mark the app as required
  3. Navigate toConfigure > Delivery Groups.
  4. 选择delivery group and clickDeploy.
  5. Users receive a request to install the app and the app installs in the background after they accept.Message asking to install the app

Custom apps

Custom apps are proprietary business-to-business apps. You can use XenMobile and Apple volume purchase to distribute proprietary apps privately and securely. You can distribute the apps to specific partners, clients, franchisees, and internal employees.

Feature availability
Requires device supervision No
Available for user enrollment mode Yes
Available on iOS/iPadOS

要求自定义一个pps

  • Apple Business Manager or Apple School Manager account
  • Apple volume purchase account (requires devices with iOS 7 or later)
  • Enroll devices in XenMobile, using one of the following Apple enrollment modes:
    • Automated Device Enrollment
    • Device enrollment
    • User enrollment

To deploy custom apps using volume purchase, link your volume purchase account to XenMobile.

  1. Set up and enroll in Apple Business Manager (ABM). For more information about these programs, seeApple documentation.
  2. Link your ABM account with XenMobile. For more information on linking volume purchase accounts, seeApple Volume Purchase.
  3. When you add your volume purchase account, enableApp Auto Update. This setting ensures that apps on user devices automatically update when an update appears in the Apple store.

Step 2: Configure apps on ABM

添加应用程序on your ABM account. You can upload and distribute your own custom apps or buy licenses for custom apps from other organizations. For more information on adding and enabling custom apps on ABM, seeApple documentation.

Step 3: Add and configure apps in XenMobile

  1. In the XenMobile console, navigate toConfigure > Apps. Volume purchase apps appear in the list of apps.
  2. 选择app you want to configure. ClickEdit.
  3. 选择platforms:iPhone,iPad, ormacOS.
  4. Choose the delivery groups to which you want the app distributed. ClickSave.

Step 4: Configure app deployment

  1. In the XenMobile console, navigate toConfigure > Delivery Groups > Apps.
  2. Mark the apps you want distributed asRequired.Mark the app as required
  3. Navigate back toConfigure > Delivery Groups.
  4. 选择delivery group you want deployed and clickDeploy.
  5. Users receive a request to deploy apps. Apps install in the background after users accept them.Message asking to install the app

MDX enabled custom apps

To use MDX policies and security features, add custom apps that are MAM SDK enabled or MDX-wrapped.

Feature availability
Requires device supervision No
Available for user enrollment mode Yes
Available on iOS/iPadOS

To deploy custom apps using volume purchase, link your volume purchase account to XenMobile.

  1. Set up and enroll in Apple Business Manager (ABM). For more information about these programs, seeApple documentation.
  2. Link your ABM account with XenMobile. For more information on linking volume purchase accounts, seeApple Volume Purchase.
  3. When you add your volume purchase account, enableApp Auto Update. This setting ensures that apps on user devices automatically update when an update appears in the Apple store.

Step 2: Configure apps on ABM

添加应用程序on your ABM account. You can upload and distribute your own custom apps or buy licenses for custom apps from other organizations. For more information on adding and enabling custom apps on ABM, seeApple documentation.

Step 3: Add and configure apps in XenMobile

  1. In the XenMobile console, navigate toConfigure > Apps. ClickAdd.
  2. ClickMDX.Add MDX app
  3. 选择iPhoneoriPadplatforms.
  4. Upload the MDX file for the app you want to add.
  5. Configure the app details. SetApp deployed via Volume purchasetoOn. Citrix also recommends enabling theForce app to be managedfeature.MDX volume purchase on
  6. Configure the MDX policies. SetDisable required upgradetoOn.MDX required upgrade is disabled
  7. Assign a delivery group to the app and clickSave.

This configuration results in two entries listed for this app in the apps list. When you select an app to configure, select the app withTypeMDX.

Step 4: Configure app deployment

  1. In the XenMobile console, navigate toConfigure > Apps. Volume purchase apps appear in the list of apps.
  2. 选择app you want to configure. ClickEdit.
  3. Choose the delivery groups to which you want the app distributed on each platform. ClickSave.
  4. Navigate back toConfigure > Delivery Groups > Apps.
  5. Mark the apps you want distributed asRequired.Mark the app as required
  6. Navigate back toConfigure > Delivery Groups.
  7. 选择delivery group you want deployed and clickDeploy.
  8. Users receive a request to deploy apps. Apps install in the background after they accept.Message asking to install the app

Optional apps (iOS/iPadOS only)

Citrix recommends deploying apps asRequired. Required apps install silently on user devices, minimizing interaction. Having this feature enabled also allows apps to update automatically.

Optional apps allow users to choose what apps to install, but users must initiate the installation manually through Secure Hub.

To install optional apps, users must launch Secure Hub, go toStore, selectDetailsfor the desired app, and clickAdd.

Install an optional app