Legacy Android Enterprise for Google Workspace (formerly G Suite) customers

Google Workspace (formerly G Suite) customers must use the legacy Android Enterprise settings to configure legacy Android Enterprise.

Requirements for legacy Android Enterprise:

• A publicly accessible domain
• A Google administrator account
• Devices that have managed profile support and that are running Android 5.0+ Lollipop
• A Google account that has Google Play installed
• A Work profile set up on the device

To start configuring legacy Android Enterprise, clicklegacy Android Enterprisein theAndroid Enterprisepage in XenMobile Settings.

Create an Android Enterprise Account

Before you can set up an Android Enterprise account, you must verify your domain name with Google.

If you have already verified your domain name with Google, you can skip to this step:Set up an Android Enterprise service account and download an Android Enterprise certificate.

1. Navigate tohttps://gsuite.google.com/signup/basic/welcome.

   The following page displays where you type your administrator and company information.

   

2. Type your administrator user information.

   

3. Type your company information, in addition to your administrator account information.

   

   The first step in the process is complete and you see the following page.

   

Verify domain ownership

Allow Google to verify your domain in one of the following ways:

• Add a TXT or CNAME record to the website of your domain host.
• Upload an HTML file to the web server of your domain.
• Add atag to your home page. Google recommends the first method. This article does not cover the steps to verify your domain ownership, but you can find the information you need here:https://support.google.com/a/answer/6248925.

1. ClickStartto begin the verification of your domain.

   TheVerify domain ownershippage appears. Follow the instructions on the page to verify your domain.

2. ClickVerify.

   

   

3. Google verifies your domain ownership.

   

4. After successful verification, the following page appears. ClickContinue.

   

5. Google creates an EMM binding token that you provide to Citrix and use when you configure Android Enterprise settings. Copy and save the token; you need it later in the setup procedure.

   

6. ClickFinishto complete setting up Android Enterprise. A page appears, indicating that you’ve successfully verified your domain.

在您创建一个Android acc企业服务ount, you can sign in to the Google Admin console to manage your mobility management settings.

Set up an Android Enterprise service account and download an Android Enterprise certificate

To allow XenMobile to contact Google Play and Directory services, you must create a service account using the Google Project portal for developers. This service account is used for server-to-server communication between XenMobile and Google services for Android. For more information about the authentication protocol being used, go tohttps://developers.google.com/identity/protocols/OAuth2ServiceAccount.

1. In a web browser, go tohttps://console.cloud.google.com/projectand sign in with your Google administrator credentials

2. In theProjectslist, clickCreate Project.

   

3. InProject name、类型a name for the project.

   

4. On the Dashboard, clickUse Google APIs.

   

5. ClickLibrary, inSearch、类型EMMand then click the search result.

   

6. On theOverviewpage, clickEnable.

   

7. Next toGoogle Play EMM API, clickGo to Credentials.

   

8. In theAdd credentials to our projectlist, in step 1, clickservice account.

   

9. On theService Accountspage, clickCreate Service Account.

   

10. InCreate service account, name the account, and select theFurnish a new private keycheck box. ClickP12, select theEnable Google Apps Domain-wide Delegationcheck box and then clickCreate.

    

    The certificate (P12 file) is downloaded to your computer. Be sure to save the certificate in a secure location.

11. On theService account createdconfirmation page, clickClose.

    

12. InPermissions, clickService accountsand then underOptionsfor your service account, clickView Client ID.

    

13. The details required for account authorization on the Google admin console display. Copy theClient IDandService account IDto a location where you can retrieve the information later. You need this information, along with the domain name to send to Citrix support for allowing.

    

14. On theLibrarypage, search forAdmin SDKand then click the search result.

    

15. On theOverviewpage, clickEnable.

    

16. Open the Google admin console for your domain and then clickSecurity.

    

17. On theSettingspage, clickShow moreand then clickAdvanced settings.

    

    

18. ClickManage API client access.

    

19. InClient Name、类型the client ID that you saved earlier, inOne or More API Scopes、类型https://www.googleapis.com/auth/admin.directory.userand then clickAuthorize.

    

Binding to EMM

Before you can use XenMobile to manage your Android devices, you must contact Citrix Technical Support and provide your domain name, service account, and binding token. Citrix binds the token to XenMobile as your enterprise mobility management (EMM) provider. For contact information for Citrix Technical Support, seeCitrix Technical Support.

1. To confirm the binding, sign in to the Google Admin portal and then clickSecurity.

2. ClickManage EMM provider for Android.

   You see that your Google Android Enterprise account is bound to Citrix as your EMM provider.

   After you confirm the token binding, you can start using the XenMobile console to manage your Android devices. Import the P12 certificate you generated in step 14. Set up Android Enterprise server settings, enable SAML-based single-sign-on (SSO), and define at least one Android Enterprise device policy.

   

Import the P12 certificate

Follow these steps to import your Android Enterprise P12 certificate:

1. Sign in to the XenMobile console.

2. Click the gear icon in the upper-right corner of the console to open theSettingspage and then clickCertificates. TheCertificatespage appears.

   

3. ClickImport. TheImportdialog box appears.

   

   Configure the following settings:

   • Import:In the list, clickKeystore.
   • Keystore type:In the list, clickPKCS#12.
   • Use as:In the list, clickServer.
   • Keystore file:ClickBrowseand navigate to the P12 certificate.
   • Password:Type the keystore password.
   • Description:Optionally, type a description of the certificate.

4. ClickImport.

Set up Android Enterprise server settings

1. In the XenMobile console, click the gear icon in the upper-right corner of the console. TheSettingspage appears.

2. UnderServer, clickAndroid Enterprise. TheAndroid Enterprisepage appears.

   

   Configure the following settings and then clickSave.

   • Domain name:Type your Android Enterprise domain name; for example, domain.com.
   • Domain Admin Account:Type your domain administrator user name; for example, the email account used for Google Developer Portal.
   • Service Account ID:Type your service account ID; for example, the email associated in the Google Service Account (serviceaccountemail@xxxxxxxxx.iam.gserviceaccount.com).
   • Client ID:Type the numerical client ID of your Google service account.
   • Enable Android Enterprise:Select to enable or disable Android Enterprise.

Enable SAML-based single-sign-on

1. Sign in to the XenMobile console.

2. Click the gear icon in the upper-right corner of the console. TheSettingspage appears.

3. ClickCertificates. TheCertificatespage appears.

   

4. In the list of certificates, click the SAML certificate.

5. ClickExportand save the certificate to your computer.

6. Sign in to the Google Admin portal by using your Android Enterprise administrator credentials. For access to the portal, seeGoogle Admin portal.

7. ClickSecurity.

   

8. UnderSecurity, clickSet up single sign-on (SSO)and then configure the following settings.

   

   • Sign-in page URL:Type the URL for users signing in to your system and Google Apps. For example:https:///aw/saml/signin.
   • Sign out page URL:Type the URL to which users are redirected when they sign out. For example:https:///aw/saml/signout.
   • Change password URL:类型的URL来让用户改变他们的密码your system. For example:https:///aw/saml/changepassword. If this field is defined, users see this prompt even when SSO is not available.
   • Verification certificate:ClickCHOOSE FILEand then navigate to the SAML certificate exported from XenMobile.

9. ClickSAVE CHANGES.

Set up an Android Enterprise device policy

Set up a Passcode policy so that users must establish a passcode on their devices when they first enroll.

The basic steps to setting up any device policy are as follows.

1. Sign on to the XenMobile console.

2. ClickConfigure, and then clickDevice Policies.

3. ClickAddand then on theAdd a New Policydialog box, select the policy you want to add. In this example, you clickPasscode.

4. Complete thePolicy Informationpage.

5. ClickAndroid Enterpriseand then configure the settings for the policy.

6. Assign the policy to a Delivery Group.

Configure Android Enterprise account settings

Before you can start managing Android apps and policies on devices, you must set up an Android Enterprise domain and account information in XenMobile. First, complete Android Enterprise setup tasks on Google to set up a domain administrator and to obtain a service account ID and a binding token.

1. In the XenMobile web console, click the gear icon in the upper-right corner. TheSettingspage displays.

2. UnderServer, clickAndroid Enterprise. TheAndroid Enterpriseconfiguration page appears.

1. On theAndroid Enterprisepage, configure the following settings:

   • Domain Name:Type your domain name.
   • Domain Admin Account:Type your domain administrator user name.
   • Service Account ID:Type your Google Service Account ID.
   • Client ID::Type the client ID of your Google service account.
   • Enable Android Enterprise:Select whether to enable Android Enterprise or not.

2. ClickSave.

Set up Google Workspace partner access for XenMobile

Some end-point management features for Chrome use Google partner APIs to communicate between XenMobile and your Google Workspace domain. For example, XenMobile requires the APIs for device policies that manage Chrome features such as Incognito mode and Guest mode.

To enable the partner APIs, you set up your Google Workspace domain in the XenMobile console and then configure your Google Workspace account.

Set up your Google Workspace (formerly G Suite) domain in XenMobile

To enable XenMobile to communicate with the APIs in your Google Workspace domain, go toSettings > Google Chrome Configurationand configure the settings.

• G Suite domain:The Google Workspace domain that hosts the APIs needed by XenMobile.
• G Suite admin account:The administator account for your G Suite domain.
• G Suite client ID:The client ID for Citrix. Use this value to configure partner access for your Google Workspace domain.
• G Suite enterprise ID:The enterprise ID for your account, filled in from your Google enterprise account.

Enable partner access for devices and users in your Google Workspace domain

1. Log in into the Google admin console:https://admin.google.com

2. ClickDevice Management.

   

3. ClickChrome management.

   

4. ClickUser settings.

   

5. Search forChrome Management - Partner Access.

   

6. Select theEnable Chrome Management - Partner Accesscheck box.

7. Agree that you understand and want to enable partner access. ClickSave.

8. In the Chrome management page, clickDevice Settings.

   

9. Search forChrome Management - Partner Access.

   

10. Select theEnable Chrome Management - Partner Accesscheck box.

11. Agree that you understand and want to enable partner access. ClickSave.

12. Go to theSecuritypage and then clickAdvanced Settings.

    

13. ClickManage API client Access.

14. In the XenMobile console, go toSettings > Google Chrome Configurationand copy the value of Google Workspace Client ID. Then, return to theManage API client Accesspage and paste the copied value to theClient Namefield.

15. InOne or More API Scopes, add the URL:https://www.googleapis.com/auth/chromedevicemanagementapi

    

16. ClickAuthorize.

    The message “Your settings have been saved” appears.

Enrolling Android Enterprise devices

If your device enrollment process requires users to enter a username or user ID, the format accepted depends on how the XenMobile server is configured to search for users by User Principal Name (UPN) or SAM account name.

If the XenMobile server is configured to search for users by UPN, users must enter a UPN in the format:

• username@domain

If the XenMobile server is configured to search for users by SAM users must enter a SAM in one of these formats:

• username@domain
• domain\username

To determine which type of user name your XenMobile server is configured for:

1. In the XenMobile server console click the gear icon in the upper-right corner. TheSettingspage appears.
2. ClickLDAPto view the configuration of the LDAP connection.

3. Near the bottom of the page, view theUser search byfield:

   • If it is set touserPrincipalName, XenMobile server is set for UPN.
   • If it is set tosAMAccountName, XenMobile server is set for SAM.

Unenrolling an Android Enterprise enterprise

You can unenroll an Android Enterprise enterprise using the XenMobile Server console and XenMobile Tools.

When you perform this task, the XenMobile Server opens a popup window for XenMobile Tools. Before you begin, ensure that the XenMobile Server has permission to open popup windows in the browser you are using. Some browsers, such as Google Chrome, require you to disable popup blocking and add the address of the XenMobile site to the popup block allow list.

Warning:

unenrolled企业之后,Android双方ise apps on devices already enrolled through it are reset to their default states. The devices will no longer be managed by Google. Re-enrolling them in an Android Enterprise enterprise may not restore previous functionality without further configuration.

After the Android Enterprise enterprise is unenrolled:

• Devices and users enrolled through the enterprise have the Android Enterprise apps reset to their default state. Android Enterprise App Permissions and Android Enterprise App Restrictions policies previously applied no longer have an effect.
• 设备通过了企业管理d by XenMobile, but are unmanaged from Google perspective. No new Android Enterprise apps can be added. No Android Enterprise App Permissions or Android Enterprise App Restrictions policies can be applied. Other policies, such as Scheduling, Password, and Restrictions can still be applied to these devices.
• If you attempt to enroll devices in Android Enterprise, they are enrolled as Android devices, not Android Enterprise devices.

To unenroll an Android Enterprise enterprise:

1. In the XenMobile console, click the gear icon in the upper-right corner. The Settings page appears.

2. On the Settings page, clickAndroid Enterprise.

3. ClickRemove Enterprise.

   

4. Specify a password. You’ll need this for the next step to complete the unenrollment. Then clickUnenroll.

   

5. When the XenMobile Tools page opens, enter the password you created in the previous step.

   

6. ClickUnenroll.

   

Provisioning fully managed devices in Android Enterprise

Only company-owned devices can be fulll managed devices for Android Enterprise. On fully managed devices the entire device, not just the work profile, is controlled by the company or organization. Fully managed devices are also known as work-managed devices.

XenMobile supports these methods of enrollment for fully managed devices:

• afw#xenmobile:With this enrollment method, the user enters the characters “afw#xenmobile” when setting up the device. This token identifies the device as managed by XenMobile and downloads Secure Hub.
• QR code:QR code provisioning is an easy way to provision a distributed fleet of devices that do not support NFC, such as tablets. The QR code enrollment method can be used on fleet devices that have been reset to their factory settings. The QR code enrollment method sets up and configures fully managed devices by scanning a QR code from the setup wizard.
• Near field communication (NFC) bump:The NFC bump enrollment method can be used on fleet devices that have been reset to their factory settings. An NFC bump transfers data through between two devices using near-field communication. Bluetooth, Wi-Fi, and other communication modes are disabled on a factory-reset device. NFC is the only communication protocol that the device can use in this state.

afw#xenmobile

The enrollment method is used after powering on a new or factory reset devices for initial setup. Users enter “afw#xenmobile” when prompted to enter a Google account. This action downloads and installs Secure Hub. Users then follow the Secure Hub set-up prompts to complete the enrollment.

In this enrollment method is recommended for most customers because the latest version of Secure Hub is downloaded from the Google Play store. Unlike with other enrollment methods, you do not provide Secure Hub for download from the XenMobile server.

Prerequisites:

• Supported on all Android devices running Android 5.0 and above..

QR code

To enroll a device in device mode using a QR code, you generate a QR code by creating a JSON and converting the JSON to a QR code. Device cameras scan the QR code to enroll the device.

Prerequisites:

• Supported on all Android devices running Android 7.0 and above.

Create a QR code from a JSON

Create a JSON with the following fields.

These fields are required:

Key: android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME

Value: com.zenprise/com.zenprise.configuration.AdminFunction

Key: android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM

Value: qn7oZUtheu3JBAinzZRrrjCQv6LOO6Ll1OjcxT3-yKM

Key: android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION

Value:https://path/to/securehub.apk

Note:

If Secure Hub is uploaded onto Citrix XenMobile server as an enterprise app, it can be downloaded fromhttps://:4443/*instanceName*/worxhome.apk. The path to the Secure Hub APK must be accessible over the Wi-Fi connection that the device connects to during provisioning.

These fields are optional:

• android.app.extra.PROVISIONING_LOCALE:Enter language and country codes.

  The language codes are two-letter lowercase ISO language codes (such as en) as defined byISO 639-1. The country codes are two-letter uppercase ISO country codes (such as US) as defined byISO 3166-1. For example, enter en_US for English as spoken in the United States.

• android.app.extra.PROVISIONING_TIME_ZONE:The time zone in which the device is running.

  Enter anOlson name of the form area/location. For example, America/Los_Angeles for Pacific time. If you don’t enter one, the time zone is automatically populated.

• android.app.extra.PROVISIONING_LOCAL_TIME:Time in milliseconds since the Epoch.

  The Unix epoch (or Unix time, POSIX time, or Unix timestamp) is the number of seconds that have elapsed since January 1, 1970 (midnight UTC/GMT). The time doesn’t include leap seconds (in ISO 8601: 1970-01-01T00:00:00Z).

• android.app.extra.PROVISIONING_SKIP_ENCRYPTION:Set totrueto skip encryption during profile creation. Set tofalseto force encryption during profile creation.

A typical JSON looks like the following:

Validate the JSON that is created using any JSON validation tool, such ashttps://jsonlint.com. Convert that JSON string to a QR code using any online QR code generator, such ashttps://goqr.me.

This QR code gets scanned by a factory-reset device to enroll the device in work-managed device mode.

To enroll the device

To enroll a device as a fully managed device, the device must be in factory reset state.

1. Tap the screen six times on the welcome screen to launch the QR code enrollment flow.

2. When prompted, connect to Wi-Fi. The download location for Secure Hub in the QR code (encoded in the JSON) is accessible over this Wi-Fi network.

   Once the device successfully connects to Wi-Fi, it downloads a QR code reader from Google and launches the camera.

3. Point the camera to the QR code to scan the code.

   Android downloads Secure Hub from the download location in the QR code, validate the signing certificate signature, install Secure Hub and sets it as device owner.

For more information, see this Google guide for Android EMM developers:https://developers.google.com/android/work/prov-devices#qr_code_method.

NFC bump

To enroll a device as a fully managed device using NFC bumps requires two devices: One that is reset to its factory settings and one running the XenMobile Provisioning Tool.

Prerequisites:

• Supported on all Android devices running Android 5.0, Android 5.1, Android 6.0 and above.
• A XenMobile Server version 10.4 that is enabled for Android Enterprise.
• A new or factory-reset device, provisioned for Android Enterprise as a fully managed device. You can find steps to complete this prerequisite later in this article.
• Another device with NFC capability, running the configured Provisioning Tool. The Provisioning Tool is available in Secure Hub 10.4 or on theCitrix downloads page.

Each device can have only one Android Enterprise profile, managed by an enterprise mobility management (EMM) app. In XenMobile, Secure Hub is the EMM app. Only one profile is allowed on each device. Attempting to add a second EMM app removes the first EMM app.

Data transferred through the NFC bump

Provisioning a factory-reset device requires you to send the following data through an NFC bump to initialize Android Enterprise:

• Package name of the EMM provider app that acts as device owner (in this case, Secure Hub).
• Intranet/Internet location from which the device can download the EMM provider app.
• 微细电解加工的SHA1哈希提供者应用程序来验证如果道琼斯指数nload is successful.
• Wi-Fi connection details so that a factory-reset device can connect and download the EMM provider app. Note: Android now does not support 802.1x Wi-Fi for this step.
• Time zone for the device (optional).
• Geographic location for the device (optional).

When the two devices are bumped, the data from the Provisioning Tool is sent to the factory-reset device. That data is then used to download Secure Hub with administrator settings. If you don’t enter time zone and location values, Android automatically configures the values on the new device.

Configuring the XenMobile Provisioning Tool

Before doing an NFC bump, you must configure the Provisioning Tool. This configuration is then transferred to the factory-reset device during the NFC bump.

You can type data into the required fields or populate them via text file. The steps in the next procedure describe how to configure the text file and contain descriptions for each field. The app doesn’t save information after you type it, so you might want to create a text file to keep the information for future use.

To configure the Provisioning Tool by using a text file

Name the file nfcprovisioning.txt and place the file in the /sdcard/ folder on the SD card of the device. The app can then read the text file and populate the values.

The text file must contain the following data:

android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION=

This line is the intranet/internet location of the EMM provider app. After the factory-reset device connects to Wi-Fi following the NFC bump, the device must have access to this location for downloading. The URL is a regular URL, with no special formatting required.

android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_CHECKSUM=

This line is the checksum of the EMM provider app. This checksum is used to verify that the download is successful. Steps to obtain the checksum are discussed later in this article.

android.app.extra.PROVISIONING_WIFI_SSID=

This line is the connected Wi-Fi SSID of the device on which the Provisioning Tool is running.

android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE=

Supported values are WEP and WPA2. If the Wi-Fi is unprotected, this field must be empty.

android.app.extra.PROVISIONING_WIFI_PASSWORD=

If the Wi-Fi is unprotected, this field must be empty.

android.app.extra.PROVISIONING_LOCALE=

Enter language and country codes. The language codes are two-letter lowercase ISO language codes (such as en) as defined byISO 639-1. The country codes are two-letter uppercase ISO country codes (such as US) as defined byISO 3166-1. For example, type en_US for English as spoken in the United States. If you don’t type any codes, the country and language are automatically populated.

android.app.extra.PROVISIONING_TIME_ZONE=

The time zone in which the device is running. Type anOlson name of the form area/location. For example, America/Los_Angeles for Pacific time. If you don’t enter a name, the time zone is automatically populated.

android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_NAME=

This data isn’t required, because the value is hardcoded into the app as Secure Hub. It’s mentioned here only for the sake of completion.

If there is a Wi-Fi protected by using WPA2, a completed nfcprovisioning.txt file might look like the following:

android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION=https://www.somepublicurlhere.com/path/to/securehub.apk

android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_CHECKSUM=ga50TwdCmfdJ72LGRFkke4CrbAk\u003d

android.app.extra.PROVISIONING_WIFI_SSID=Protected_WiFi_Name

android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE=WPA2

android.app.extra.PROVISIONING_WIFI_PASSWORD=wifiPasswordHere

android.app.extra.PROVISIONING_LOCALE=en_US

android.app.extra.PROVISIONING_TIME_ZONE=America/Los_Angeles

If there is an unprotected Wi-Fi, a completed nfcprovisioning.txt file might look like the following:

android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION=https://www.somepublicurlhere.com/path/to/securehub.apk

android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_CHECKSUM=ga50TwdCmfdJ72LGRFkke4CrbAk\u003d

android.app.extra.PROVISIONING_WIFI_SSID=Unprotected_WiFi_Name

android.app.extra.PROVISIONING_LOCALE=en_US

android.app.extra.PROVISIONING_TIME_ZONE=America/Los_Angeles

To get the Secure Hub checksum

To get the checksum of any app, add the app as an enterprise app.

1. In the XenMobile console, go toConfigure > Appsand then clickAdd.

   TheAdd Appswindow appears.

2. ClickEnterprise.

   TheApp informationpage displays.

   

3. Select the following configuration and then clickNext.

   TheAndroid Enterprise Enterprise Apppage appears.

   

4. Provide the path to the .apk and then clickNextto upload the file.

   Once the upload is complete, the details of the uploaded package appear.

   

5. ClickNextto open page to download the JSON file, which you then use to upload to Google Play. For Secure Hub, uploading to Google Play is not required, but you need the JSON file to read the SHA1 value from it.

   

   A typical JSON file looks like the following:

   

6. Copy thefile_sha1_base64 valueand use it in theHashfield in the Provisioning Tool.

   Note:

   The hash must be URL safe.

   • Convert any+symbols to-
   • Convert any/symbols to_
   • Replace the trailing\u003dwith=

   If you store the hash in the nfcprovisioning.txt file on the SD card of the device, the app does the safety conversion. However, if you opt to type the hash manually, it’s your responsibility to ensure its URL safety.

Libraries used

The Provisioning Tool uses the following libraries in its source code:

• v7 appcompat library, Design support library, and v7 Palette library by Google under Apache license 2.0

  For information, seeSupport Library Features Guide.

• Butter Knifeby Jake Wharton under Apache license 2.0

Provision work profile device in Android Enterprise

On work profile devices in Android Enterprise, you securely separate the corporate and personal areas on a device. For example, BYOD devices can be work profile devices. The enrollment experience for work profile devices is similar to Android enrollment in XenMobile. Users download Secure Hub from Google Play and enroll their devices.

By default, the USB Debugging and Unknown Sources settings are disabled on a device when it is enrolled in Android Enterprise as a work profile device.

Tip:

When enrolling devices in Android Enterprise as work profile devices, always go to Google Play. From there, enable Secure Hub to appear in the user’s personal profile.