Troubleshoot VDA registration and session launch issues
We offer a health check feature that lets you gauge the health of VDAs. The feature lets you identify possible causes for common VDA registration and session launch issues through the Full Configuration management interface.
UnlikeCloud Health Check, a standalone tool for gauging the health and availability of the site and its other components, the feature is available as theRun Health Checkaction in the Full Configuration management interface.
TheRun Health Checkaction can run the same checks asCloud Health Checkexcept the following ones:
- For VDA registration:
- VDA communication port availability
- For session launches on VDAs:
- Session launch communication port availability
- VDA application launch path
Prerequisites
Before you use the feature, verify that you meet the following prerequisites:
- Windows VDAs
- VDA version 2109 or later
- VDAs are registered
Run health checks for VDAs
In the Full Configuration management interface, go to theSearchnode.
Select one or more machines and then selectRun Health Checkfrom the action bar.
![Run health check option in Full Configuration](//m.giftsix.com/docs/en-us/citrix-daas/media/run-health-check-option.png)
Note:
Currently, you can run health checks only for registered VDAs. TheRun Health Checkaction is unavailable for unregistered VDAs.
After you selectRun Health Check, a window appears, displaying the progress of the health checks. Wait until the heath checks complete or clickCancelto cancel the checks. If necessary, you can move the window.
![Health check in progress](//m.giftsix.com/docs/en-us/citrix-daas/media/health-check-in-progress.png)
Note:
In scenarios where a “health checks in progress” window already exists, you cannot run additional health checks until the existing health checks complete.
After the health checks complete, the following two buttons appear:View reportandClose. To view the results of the health checks, clickView report.
![Health check complete](//m.giftsix.com/docs/en-us/citrix-daas/media/health-check-complete.png)
The health check report opens in a new browser tab. The report contains the following elements:
- Time and date when the results report was generated
- The person who ran the health checks
- Checks run on the target machines
- Issues found, along with fix recommendations
![Health check report](//m.giftsix.com/docs/en-us/citrix-daas/media/health-check-report.png)
You can run health checks individually and in batches.
Note:
When running health checks in batches, select no more than 10 machines. Otherwise, theRun Health Checkaction is unavailable.
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DIESER DIENST KANN ÜBERSETZUNGEN ENTHALTEN, DIE VON GOOGLE BEREITGESTELLT WERDEN. GOOGLE LEHNT JEDE AUSDRÜCKLICHE ODER STILLSCHWEIGENDE GEWÄHRLEISTUNG IN BEZUG AUF DIE ÜBERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWÄHRLEISTUNG DER GENAUIGKEIT, ZUVERLÄSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER.
CE SERVICE PEUT CONTENIR DES TRADUCTIONS FOURNIES PAR GOOGLE. GOOGLE EXCLUT TOUTE GARANTIE RELATIVE AUX TRADUCTIONS, EXPRESSE OU IMPLICITE, Y COMPRIS TOUTE GARANTIE D'EXACTITUDE, DE FIABILITÉ ET TOUTE GARANTIE IMPLICITE DE QUALITÉ MARCHANDE, D'ADÉQUATION À UN USAGE PARTICULIER ET D'ABSENCE DE CONTREFAÇON.
埃斯特SERVICIO喝水CONTENER TRADUCCIONES天益监狱OLOGÍA DE GOOGLE. GOOGLE RENUNCIA A TODAS LAS GARANTÍAS RELACIONADAS CON LAS TRADUCCIONES, TANTO IMPLÍCITAS COMO EXPLÍCITAS, INCLUIDAS LAS GARANTÍAS DE EXACTITUD, FIABILIDAD Y OTRAS GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN EN PARTICULAR Y AUSENCIA DE INFRACCIÓN DE DERECHOS.
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ESTE SERVIÇO PODE CONTER TRADUÇÕES FORNECIDAS PELO GOOGLE. O GOOGLE SE EXIME DE TODAS AS GARANTIAS RELACIONADAS COM AS TRADUÇÕES, EXPRESSAS OU IMPLÍCITAS, INCLUINDO QUALQUER GARANTIA DE PRECISÃO, CONFIABILIDADE E QUALQUER GARANTIA IMPLÍCITA DE COMERCIALIZAÇÃO, ADEQUAÇÃO A UM PROPÓSITO ESPECÍFICO E NÃO INFRAÇÃO.