Information
This article lists Customer Success Services Eligibility dates for Citrix products (formerly known as Subscription Advantage)
Citrix Product Customer Success Services
When you purchase a new Citrix product, your purchase includes a one-year membership in the Customer Success Services program, which entitles you to, among other benefits, any product updates, including major and minor releases, released during your membership period. For example, if you purchased XenApp on July 22, 2016, you are entitled to any updates released for XenApp until July 21, 2017.
Citrix Eligibili产品客户成功服务ty Dates
Citrix products are not version-specific but are instead tied to a date-based system. Product burn-in dates are also referred to as Customer Success Services Eligibility Dates. This date is located within Citrix products. The Customer Success Services Expiration date in a license file (for example, 2006.1030) must fall after the hidden eligibility date in Citrix products for the product to function.
Following is a list of Citrix products and their Eligibility dates. This list is updated with the release of future products.
Product Name |
Customer Success Services |
*Access Essentials 1.5 |
Apr 7, 2006 |
*Access Essentials 2.0 (See XenApp Fundamentals) |
May 4, 2007 |
*Access Essentials 3.0 (See XenApp Fundamentals) |
Nov 24, 2008 |
Access Gateway 4.5, Advanced |
Jan 01, 2006 |
Access Gateway 4.5, Standard |
Jan 01, 2006 |
Access Gateway 4.6, Standard |
Apr 01, 2009 |
Access Gateway 5.0 – Renamed NetScaler Gateway |
Sep 01, 2010 |
*AppDNA 6.0 (formerly AppTitude) |
Feb 17, 2012 |
*AppDNA 6.1 |
Jul 16, 2012 |
*AppDNA 6.3 (Incorporated into XenApp & XenDesktop 7.5) |
Jul 22, 2013 |
Branch Repeater (WANScaler) 5.0 |
Jan 13, 2009 |
Branch Repeater (WANScaler) 5.5 |
Jul 01, 2009 |
Branch Repeater (WANScaler) 5.5.1 |
Nov 11, 2009 |
Branch Repeater (WANScaler) VPX 5.6 |
Feb 03, 2010 |
Branch Repeater (WANScaler) 5.7 |
Jun 1, 2010 |
Branch Repeater VPX 6.0 – Renamed CloudBridge |
Jun 27, 2011 |
*Communication Gateway 1.0 |
Sep 21, 2007 |
CloudBridge 7.0 |
Jun 10, 2013 |
CloudBridge 7.1 |
Oct 23 2013 |
CloudBridge 7.2 |
Mar 20, 2014 |
CloudBridge 7.3 |
Aug 13 2014 |
CloudBridge 7.4 |
May 14, 2015 |
CloudBridge 8.0 |
Jun 1, 2015 |
CloudBridge 8.0.1 |
Jul 30, 2015 |
CloudBridge 8.1.0 |
Oct 20, 2015 |
CloudBridge 9.0 - Renamed NetScaler SD-WAN |
May 11, 2016 |
CloudGateway 1.0 |
Dec 29, 2011 |
*CloudGateway 2.5 – Integrated into XenMobile MDM |
Dec 31, 2012 |
CloudPlatform (formerly CloudStack) |
Jul 10, 2012 |
CloudPortal Business Manager |
Feb 1, 2012 |
CloudPortal Business Manager Perpetual License |
Nov 6, 2012 |
CloudPortal Business Manager 2.1 |
Sep 24, 2013 |
CloudStack Business Manager (renamed CloudPlatform) |
Feb 27, 2012 |
*EasyCall Gateway 2.2.1 Virtual Appliance |
Mar 09, 2009 |
*EasyCall Gateway 3.0.1 Virtual Appliance – Renamed Communication Gateway (End of Life 3/31/2012) |
Mar 09, 2009 |
*EdgeSight 5.2 |
Sep 18, 2009 |
*EdgeSight 5.2 Service Pack 1 |
Sep 18, 2009 |
*EdgeSight 5.3 |
Mar 24, 2010 |
*Essentials for Microsoft Hyper-V 1.0 |
Apr 07, 2009 |
*Essentials for Microsoft Hyper-V 5.5 Feature Pack 1 - |
Dec 23, 2009 |
*Essentials for Microsoft Hyper-V 5.6 - |
May 17, 2010 |
*Essentials for Microsoft Hyper-V 5.6 Feature Pack 1 - |
Aug 20, 2010 |
*Essentials for Microsoft Hyper-V 5.6 Feature Pack 2 - Discontinued |
Dec 10, 2010 |
* XenServer 5.5 -停止的必需品 |
Jun 12, 2009 |
NetScaler 9.1 VPX |
Sep 15, 2009 |
NetScaler 9.2 VPX |
Mar 26, 2010 |
NetScaler 9.3 VPX |
Mar 30, 2011 |
NetScaler 10.0 VPX |
Jul 17, 2012 |
NetScaler 10.1 VPX |
May 21, 2013 |
NetScaler 10.5 VPX |
Jun 30, 2014 |
NetScaler 11.0 VPX |
Jun 30, 2015 |
NetScaler 11.1 VPX |
Jun 30, 2016 |
NetScaler 12.0 VPX |
Apr 25, 2017 |
NetScaler 12.1 VPX |
May 24, 2018 |
NetScaler 13.0 VPX |
May 13, 2019 |
NetScaler 13.1 VPX |
Aug 23, 2021 |
NetScaler OpenCloud Access VPX |
Nov 01, 2010 |
NetScaler Gateway |
May 22, 2013 |
*Password Manager 4.5 |
Nov 17, 2006 |
*Password Manager 4.6 |
Sep 12, 2007 |
*Password Manager 4.6 Service Pack 1 – Integrated into XenApp |
Sep 12, 2007 |
Provisioning Server 5.0 |
Aug 14, 2008 |
Provisioning Server 5.0 Service Pack 1 |
Mar 09, 2009 |
Provisioning Services 5.1 |
Jun 04, 2009 |
Provisioning Services 5.6 |
May 07, 2010 |
Provisioning Services 6.0 |
Sep 15, 2011 |
Provisioning Services 6.1 |
Jan 30, 2012 |
Provisioning Services 7.0 |
Jun 21, 2013 |
Provisioning Services 7.1 |
Oct 16, 2013 |
Provisioning Services 7.6 |
Aug 15, 2014 |
Provisioning Services 7.6 LTSR Cumulative Update 1 |
May 20, 2016 |
Provisioning Services 7.6 LTSR Cumulative Update 2 |
Oct 05, 2016 |
Provisioning Services 7.6 LTSR Cumulative Update 3 |
Jan 25, 2017 |
Provisioning Services 7.6 LTSR Cumulative Update 4 |
Jun 14, 2017 |
Provisioning Services 7.6 LTSR Cumulative Update 5 |
Feb 06, 2018 |
Provisioning Services 7.6 LTSR Cumulative Update 6 |
Aug 13, 2018 |
Provisioning Services 7.6 LTSR Cumulative Update 7 |
Jan 28, 2019 |
Provisioning Services 7.6 LTSR Cumulative Update 8 |
Aug 28, 2019 |
Provisioning Services 7.7 |
Nov 18, 2015 |
Provisioning Services 7.8 |
Feb 17, 2016 |
Provisioning Services 7.9 |
May 18, 2016 |
Provisioning Services 7.15 LTSR Cumulative Update 1 |
Nov 27, 2017 |
Provisioning Services 7.15 LTSR Cumulative Update 2 |
Apr 16, 2018 |
Provisioning Services 7.15 LTSR Cumulative Update 3 |
Oct 15, 2018 |
Provisioning Services 7.15 LTSR Cumulative Update 4 |
Apr 17, 2019 |
Provisioning Services 7.15 LTSR Cumulative Update 5 |
Oct 16, 2019 |
Provisioning Services 7.15 LTSR Cumulative Update 6 |
Jun 25, 2020 |
Provisioning Services 7.15 LTSR Cumulative Update 7 |
Jan 28, 2021 |
Provisioning Services 7.15 LTSR Cumulative Update 8 |
July 21, 2021 |
ShareFile Enterprise 0 GB |
Mar 1, 2012 |
ShareFile Enterprise |
Mar 1, 2012 |
VDI-in-a-Box (Kaviza) 4.0/4.1 / EOS 3/31/12 |
Jul 1, 2011 |
VDI-in-a-Box (VIAB) 5.0 |
Nov 30, 2011 |
VDI-in-a-Box 5.1 |
Sept 25, 2012 |
VDI-in-a-Box 5.2 |
Mar 8, 2013 |
VDI-in-a-Box 5.3 |
Jun 21, 2013 |
VDI-in-a-Box 5.4 |
Nov 1, 2013 |
Citrix Virtual Apps and Desktops 1808 |
Aug 15, 2018 |
Citrix Virtual Apps and Desktops 1811 |
Nov 14, 2018 |
Citrix Virtual Apps and Desktops 1903 |
Feb 13, 2019 |
Citrix Virtual Apps and Desktops 1906 |
May 15, 2019 |
Citrix Virtual Apps and Desktops 1909 |
Sept 19, 2019 |
Citrix Virtual Apps and Desktops 1912 |
Dec 18, 2019 |
Citrix Virtual Apps and Desktops 2003 |
Feb 15, 2020 |
Citrix Virtual Apps and Desktops 2006 |
May 15, 2020 |
Citrix Virtual Apps and Desktops 2009 |
Aug 15, 2020 |
Citrix Virtual Apps and Desktops 2012 |
Nov 15, 2020 |
Citrix Virtual Apps and Desktops 2103 |
Feb 15, 2021 |
Citrix Virtual Apps and Desktops 2106 |
May 15, 2021 |
Citrix Virtual Apps and Desktops 2109 |
Aug 15, 2021 |
Citrix Virtual Apps and Desktops 2112 |
Nov 15, 2021 |
Citrix Virtual Apps and Desktops 7 2203 LTSR |
Feb 15, 2022 |
|
Citrix Virtual Apps and Desktops 7 2206 |
May 15, 2022 |
| Citrix Virtual Apps and Desktops 7 2209 | Aug 15, 2022 |
| Citrix Virtual Apps and Desktops 7 2212 | Nov 15, 2022 |
Citrix虚拟应用程序和桌面1912 LTSR Cumulative Update 1 |
Apr 15, 2020 |
Citrix虚拟应用程序和桌面1912 LTSR Cumulative Update 2 |
Oct 29, 2020 |
Citrix虚拟应用程序和桌面1912 LTSR Cumulative Update 3 |
Apr 29, 2021 |
Citrix虚拟应用程序和桌面1912 LTSR Cumulative Update 4 |
Oct 06, 2021 |
Citrix虚拟应用程序和桌面1912 LTSR Cumulative Update 5 |
Feb 23, 2022 |
| Citrix虚拟应用程序和桌面1912 LTSR Cumulative Update 6 | Sep 16, 2022 |
| Citrix虚拟应用程序和桌面1912 LTSR Cumulative Update 7 | Feb 28, 2023 |
| Citrix虚拟应用程序和桌面1912 LTSR Cumulative Update 8 | Aug 23, 2023 |
| Citrix Virtual Apps and Desktops 2203 LTSR Cumulative Update 1 | Jul 14, 2022 |
| Citrix Virtual Apps and Desktops 2203 LTSR Cumulative Update 2 | Nov 17, 2022 |
| Citrix Virtual Apps and Desktops 2203 LTSR Cumulative Update 3 | May 17, 2023 |
*XenApp (Presentation Server) 4.5 |
Feb 22, 2007 |
*XenApp (Presentation Server) 4.5 Feature Pack 1 |
Feb 22, 2007 |
XenApp (Presentation Server) for UNIX 4.0 |
Feb 22, 2007 |
XenApp (Presentation Server) for UNIX 4.0 Feature Pack 1 |
Aug 27, 2008 |
XenApp (Presentation Server) for UNIX 4.0 Feature Pack 2 |
Mar 17, 2010 |
XenApp 5.0 |
Aug 27, 2008 |
XenApp 5.0 Feature Pack 1 |
Mar 09, 2009 |
XenApp 5.0 Feature Pack 2 |
Sep 18, 2009 |
XenApp 5.0 for Windows 2008 |
Aug 27, 2008 |
XenApp 5.0 for Windows Server 2003 |
Aug 27, 2008 |
XenApp 5.0 Feature Pack 2 for Windows Server 2003 & 2008 |
Sep 18, 2009 |
XenApp 5.0 Feature Pack 3 for Windows Server 2003 & 2008 |
Mar 17, 2010 |
XenApp 6.0 for Windows Server 2008 R2 |
Mar 17, 2010 |
XenApp 6.5 |
Jul 27, 2011 |
XenApp 6.5 Feature Pack 1 |
Jul 27, 2011 |
XenApp 6.5 Feature Pack 2 |
Jun 21, 2013 |
XenApp 6.5 Feature Pack 3 |
Jun 24, 2015 |
XenApp 7.5 |
Mar 19, 2014 |
XenApp 7.6 |
Aug 15, 2014 |
XenApp 7.6 Feature Pack 1 |
Mar 31, 2015 |
XenApp 7.6 Feature Pack 2 |
Jun 30, 2015 |
XenApp 7.6 Feature Pack 3 |
Sep 21, 2015 |
XenApp 7.6 LTSR Cumulative Update 1 |
May 20, 2016 |
XenApp 7.6 LTSR Cumulative Update 2 |
Oct 05, 2016 |
XenApp 7.6 LTSR Cumulative Update 3 |
Jan 25, 2017 |
XenApp 7.6 LTSR Cumulative Update 4 |
June 14, 2017 |
XenApp 7.6 LTSR Cumulative Update 5 |
Feb 06, 2018 |
XenApp 7.6 LTSR Cumulative Update 6 |
Aug 13, 2018 |
XenApp 7.6 LTSR Cumulative Update 7 |
Jan 28, 2019 |
XenApp 7.6 LTSR Cumulative Update 8 |
Aug 28, 2019 |
XenApp 7.7 |
Nov 18, 2015 |
XenApp 7.8 |
Feb 17, 2016 |
XenApp 7.9 |
May 18, 2016 |
XenApp 7.11 |
Sept 14, 2016 |
XenApp 7.12 |
Nov 17, 2016 |
XenApp 7.13 |
Feb 15, 2017 |
XenApp 7.14 |
May 17, 2017 |
XenApp 7.15 LTSR |
Aug 1, 2017 |
XenApp 7.15 LTSR Cumulative Update 1 |
Nov 27, 2017 |
XenApp 7.15 LTSR Cumulative Update 2 |
Apr 16, 2018 |
XenApp 7.15 LTSR Cumulative Update 3 |
Oct15, 2018 |
XenApp 7.15 LTSR Cumulative Update 4 |
Apr 17, 2019 |
XenApp 7.15 LTSR Cumulative Update 5 |
Oct 16, 2019 |
XenApp 7.15 LTSR Cumulative Update 6 |
Jun 25, 2020 |
XenApp 7.15 LTSR Cumulative Update 7 |
Jan 28, 2021 |
XenApp 7.15 LTSR Cumulative Update 8 |
Jul 21, 2021 |
XenApp 7.15 LTSR Cumulative Update 9 |
Jun 29, 2022 |
XenApp 7.16 |
Nov 15, 2017 |
XenApp 7.17 |
Feb 27, 2018 |
XenApp 7.18 |
May 18, 2018 |
*XenApp Fundamentals (Access Essentials) 2.0 for Windows 2003 |
Sep 22, 2008 |
*XenApp Fundamentals 3.0 for Windows 2008 |
Sep 22, 2008 |
XenApp Fundamentals 6.0 for Windows 2008 R2 |
Nov 26, 2010 |
XenClient 1.0 |
Sep 29, 2010 |
XenClient 1.0 Service Pack 1 |
Nov 26, 2010 |
XenClient 2.0 |
Jul 27, 2011 |
XenClient 2.1 |
Jul 27, 2011 |
XenClient 4.1 |
Jun 25, 2012 |
XenClient 4.5 |
Jun 13, 2013 |
XenClient 5.0 |
Apr 30, 2014 |
XenClient 5.1 |
May 27, 2014 |
XenClient 5.5 |
Jan 9, 2015 |
XenDesktop 3.0 |
Dec 01, 2008 |
XenDesktop 4.0 |
Oct 06, 2009 |
XenDesktop 4.0 Feature Pack 1 |
Mar 17, 2010 |
XenDesktop 4.0 Feature Pack 2 |
Sep 21, 2010 |
XenDesktop 5.0 |
Nov 26, 2010 |
XenDesktop 5.0 Service Pack 1 |
Nov 26, 2010 |
XenDesktop 5.5 |
Jul 27, 2011 |
XenDesktop 5.6 |
Feb 17, 2012 |
XenDesktop 5.6 Feature Pack 1 |
Feb 17, 2012 |
XenDesktop 7 |
Jun 21, 2013 |
XenDesktop 7.1 |
Oct 16, 2013 |
XenDesktop 7.5 |
Mar 19, 2014 |
XenDesktop 7.6 |
Aug 15, 2014 |
XenDesktop 7.6 Feature Pack 1 |
Mar 31, 2015 |
XenDesktop 7.6 Feature Pack 2 |
Jun 30, 2015 |
XenDesktop 7.6 Feature Pack 3 |
Sep 21, 2015 |
XenDesktop 7.6 LTSR Cumulative Update 1 |
May 20, 2016 |
XenDesktop 7.6 LTSR Cumulative Update 2 |
Oct 05, 2016 |
XenDesktop 7.6 LTSR Cumulative Update 3 |
Jan 25, 2017 |
XenDesktop 7.6 LTSR Cumulative Update 4 |
June 14, 2017 |
XenDesktop 7.6 LTSR Cumulative Update 5 |
Feb 06, 2018 |
XenDesktop 7.6 LTSR Cumulative Update 6 |
Aug 13, 2018 |
XenDesktop 7.6 LTSR Cumulative Update 7 |
Jan 28 2019 |
XenDesktop 7.6 LTSR Cumulative Update 8 |
Aug 28, 2019 |
XenDesktop 7.7 |
Nov 18, 2015 |
XenDesktop 7.8 |
Feb 17, 2016 |
XenDesktop 7.9 |
May 18, 2016 |
XenDesktop 7.11 |
Sept 14, 2016 |
XenDesktop 7.12 |
Nov 17, 2016 |
XenDesktop 7.13 |
Feb 15, 2017 |
XenDesktop 7.14 |
May 17, 2017 |
XenDesktop 7.15 LTSR |
Aug 1, 2017 |
XenDesktop 7.15 LTSR Cumulative Update 1 |
Nov 27, 2017 |
XenDesktop 7.15 LTSR Cumulative Update 2 |
Apr 16 2018 |
XenDesktop 7.15 LTSR Cumulative Update 3 |
Oct 15, 2018 |
XenDesktop 7.15 LTSR Cumulative Update 4 |
Apr 17, 2019 |
XenDesktop 7.15 LTSR Cumulative Update 5 |
Oct 16, 2019 |
XenDesktop 7.15 LTSR Cumulative Update 6 |
Jun 25, 2020 |
XenDesktop 7.15 LTSR Cumulative Update 7 |
Jan 28, 2021 |
XenDesktop 7.15 LTSR Cumulative Update 8 |
Jul 21, 2021 |
XenDesktop 7.15 LTSR Cumulative Update 9 |
Jun 29, 2022 |
XenDesktop 7.16 |
Nov 15, 2017 |
XenDesktop 7.17 |
Feb 27, 2018 |
XenDesktop 7.18 |
May 18, 2018 |
XenMobile MDM and Mobile Solutions Bundle |
May 1, 2013 |
XenMobile 8.6 |
May 22, 2013 |
XenMobile 8.7 |
Mar 2014 |
XenMobile 9.0 |
Jun 30, 2014 |
XenMobile 10 |
Feb 17, 2015 |
XenMobile 10.1 |
Jun 29, 2015 |
XenMobile 10.3.0 |
Dec 21, 2015 |
XenMobile 10.3.5 |
Apr 4, 2016 |
XenMobile 10.3.6 |
Jun 1, 2016 |
XenServer 5.0 |
Sep 05, 2008 |
XenServer 5.5 |
Jun 05, 2009 |
XenServer 5.6 |
May 21, 2010 |
XenServer 5.6 Feature Pack 1 |
Dec 10, 2010 |
XenServer 5.6 Service Pack 2 |
Dec 10, 2010 |
XenServer 6.0 |
Sep 16, 2011 |
XenServer 6.1 |
Sep 28, 2012 |
XenServer 6.2 |
Jun 21, 2013 |
XenServer 6.5 |
Jan 01, 2015 |
XenServer 7.0 |
May 24, 2016 |
XenServer 7.1 |
Apr 23, 2017 |
XenServer 7.2 |
May 17, 2017 |
XenServer 7.3 |
Dec 13, 2017 |
XenServer 7.4 |
Feb 27, 2018 |
XenServer 7.5 |
May 09, 2018 |
XenServer 7.6 |
Aug 29, 2018 |
Citrix Hypervisor 8.0 |
Mar 31, 2019 |
Citrix Hypervisor 8.1 |
Dec 04, 2019 |
Citrix Hypervisor 8.2 |
Jun 17, 2020 |
*Product that has been discontinued as a stand-alone product and/or incorporated into another Citrix product.