Plan your deployment

Connectivity requirements

Session Recording cloud client

The Session Recording cloud client requires access to the following addresses:

• https://*.citrixworkspacesapi.net(provides access to Citrix Cloud APIs that the services use)
• https://*.cloud.com(provides access to the Citrix Cloud sign-in interface)
• https://*.blob.core.windows.net(provides access to Azure Blob Storage, which stores updates for the Session Recording cloud client)
• https://*.servicebus.windows.net(provides access to Azure Service Bus, which is used for logging and for the Active Directory agent)

Ports

Proxy

You can set up a proxy when installing the Session Recording cloud client. For more information, seeConnect existing Session Recording servers to the cloud.

我ncrease the transport packet size

1. On the Session Recording server where you installed the cloud client, browse toHKEY_LOCAL_MACHINE\SOFTWARE\Citrix\SessionRecording\CloudClientService\BlockSizeMultiple.

2. Edit theBlockSizeMultiplevalue.

   The default value is 4 (16 KB). We recommend you set the value to 8 (32 KB).

   

我nstall certificates in IIS

Note:

我f you are using version 7.37.9010.3 or later of the cloud client and want to use the cloud player only, you can skip this step.

Add an SSL binding in IIS so that:

• The Session Recording servers can connect to Citrix Cloud properly.
• You can use HTTPS to access the player.

For more information, see step 1 ofHTTPS configuration.

Switch to web streaming service version 2.0

Note:

我f you are using version 7.37.9010.3 or later of the cloud client and want to use the cloud player only, you can skip this step.

A fresh installation of Session Recording 2103 and later connects your web browser to the web streaming service hosted in IIS when you access the player. The web streaming service hosted in IIS is versioned 2.0, as indicated byWebSocketServerVersionunderHKEY_LOCAL_MACHINE\SOFTWARE\Citrix\SmartAuditor\Server.

从早期版本升级安装Session Recording 2103 and later connects your web browser to the Python‑based web streaming service, which is versioned 1.0. To connect to the web streaming service hosted in IIS, run the\Bin\SsRecUtils.exe ‑enablestreamingservicecommand.